FAQ'S...Your Voice Matters!

Browse through our frequently asked questions, or contact us at anytime with your own.


1) I just purchased an Apex water hose – How do I start using it properly?

Start by firmly placing the washer inside the coupling to prevent leaking. You can then, uncoil and straighten your hose to full length. Attach the hose to faucet, then attach nozzle. Turn water on full and let trapped air out with the nozzle. Your hose is now ready to meet all your watering needs!


2) How do I store my water hose?

During non-seasonal months your water hose should be stored indoors to extend the life. Disconnect water hose from spigot, and drain all water. Coil the hose and store indoors.


3) What is the Teknor Apex warranty?

The majority of our hoses offer a lifetime warranty. Please refer to our Warranty & Registration page for additional details.


4) If I have a problem with my hose who can I contact?

Please feel free to contact our customer service department and they will assist you with your water hose questions or concern.


5) Can all water hoses be used for hot water applications?

No. Only 100% rubber water hoses should be used for hot water applications. Apex offers two types of rubber hoses, 160F & 180F. Please see below for more information. 


6) What is Microshield®?

Microshield is an antimicrobial that prevents the hose from growing mold on the outside of the hose when exposed to damp environmental conditions.


7) What is the intended use of a soaker hose?

The intent of the soaker hose is to slowly weep water directly at the plant roots or vegetation. Read more on our soaker hose.


8) What is the intended use of a sprinkler hose?

The intent of a sprinkler hose is to spray water to newly seeded areas. The approximate width of spray is 10ft. Read more on our sprinkler hose.


9) I need a hose that I can use in cold weather.

We manufacture multiple hoses that are flexible down to 40 degrees F. For more information on these hoses please see below: 



10) What is California Proposition 65?

California's Proposition 65 entitles California consumers to special warnings for certain products that contain chemicals above certain threshold levels. The general Proposition 65 notice is as follows: 

WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.